Frequently Asked Questions

How much does a custom ring cost?

A rough estimate is $500-$800 for a silver ring and $800-$1300 for a gold ring.

How long does it take to make a custom ring?

Production takes 2-3 weeks. It also depends on the workload. Before we proceed to production there is the design stage at which you have a chance to request changes and modify the design if needed. The length of the design stage greatly depends on how fast we communicate and finalize the draft.

How can I be sure that I will get what I order?

The great thing about producing custom jewelry with us is that the client is always up to date with the progress. It means that you will always get a chance to ask a question or request a change before we move onto the next step. Once the product is finalized you will see final images and only then it will be shipped to you.

How can I be sure that I will get the ring at all?

The payment for the ring is made throgh PayPal or Wave with a clear cancellaton/return policy written on the invoice. You will be invoiced for 50% downpayment before commencing the work and 50% after the work is done prior to shipping. Any potential dispute will be mediated by the payment processor. We take pride in our work and even though clients’ concerns about working remotely are understandable, they do not apply to our business.

Can you work with me on the price?

The quote is issued based on what the client requests. The more specific you are about the design and the materials, the less room we have to offer options in regards to price. If you prioratize what is the most important to you and leave room for our input, you can receive multiple quotes for your idea. Small changes in the design and materials can change price significantly.

What is the cost of shipping?

The quote you receive will include shipping. All rings are shipped with DHL express 2nd business day.

Got your own Question?

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